Privacy Policy Information

At Yoweby, we want to connect people through transportation and bring communities together. In this privacy policy, we tell you what information we receive from riders and drivers, and how we use it to connect riders with drivers and continue to improve our services. Below, we explain how you can share with other riders and drivers in the Yoweby community as part of our mission to bring people together.

Scope of this Privacy Policy

Yoweby values the privacy of individuals who use our application, websites, and related services. This privacy policy explains how we collect, use, and share information from users, comprised of both Yoweby riders and drivers. Beyond the Privacy Policy, your use of Yoweby is also subject to our Terms of Service.

Yoweby’s Privacy Policy describes the information we collect, how it is used and shared, and your choices regarding this information. This policy applies to any users of the services of Yoweby or its affiliates anywhere in the world, and to anyone else who contacts Yoweby or otherwise submits information to Yoweby, unless noted in the Privacy Policy.

Introduction

When you use Yoweby, you trust us with your information. We are committed to keeping that trust. That starts with helping you understand our privacy practices.

This policy describes the information we collect, how it is used and shared, and your choices regarding this information. We recommend that you read this along with our Privacy policy which highlights key points about our privacy practices.

When you use Yoweby, you trust us with your information. We are committed to keeping that trust. That starts with helping you understand our privacy practices.

This policy describes the information we collect, how it is used and shared, and your choices regarding this information. We recommend that you read this along with FAQ, which highlight key points about our privacy practices.

Data Collections And Uses

This policy applies to any users of Yoweby’s services anywhere in the world, including any user’s apps, websites, features or other services.

This policy applies to any users of the services or its affiliates anywhere in the world, and to anyone else who contacts Yoweby or otherwise submits information, unless noted below. This includes those who use Yoweby or its affiliates' services to:

• Request or receive transportation (riders)
• Provide transportation individually or through partner transportation companies (driver partners)
• Any other user of Yoweby’s services (including apps, websites and API), and anyone else who contacts Yoweby or otherwise submits information, unless subject to a separate privacy policy, notice or agreement such as the Yoweby Privacy Policy.

The Information We Collect

Yoweby collects:

• Information that you provide to Yoweby, such as when you create your account.
• Information created when you use our services, such as location, usage and device information.
• Information from other sources, such as Yoweby partners and third parties that use Yoweby’s API.

Yoweby collects the following categories of information:

1. Information you provide

This includes information submitted when you:

• Create or update your Yoweby account, which depending on your location and the services you use may include your name, email, phone number, login name and password, address, payment or banking information, government identification numbers, birth date, and photo.
• Submit information about your vehicle or insurance (for driver partners).
• Consent to a background check (for driver partners where permitted by law).
• Request services through an Yoweby app or website.
• Contact Yoweby, including for customer support.

2. Information created when you use our services

This includes:
Location Information

Depending on the services that you use, and your app settings or device permissions, Yoweby may collect your precise or approximate location information as determined through data such as GPS, IP address and WiFi.

• If you are a driver or delivery partner, Yoweby collects location information when the app is running in the foreground (app open and on-screen) or background (app open but not on screen) of your device.
• If you are a rider, Yoweby may collect location information when the app is running in the foreground. In certain regions, Yoweby may also collect this information when the app is running in the background of your device if this collection is enabled through your app settings or device permissions.
• Riders and delivery recipients may use the Yoweby app without enabling Yoweby to collect their location information. However, this may affect the functionality available on your app. For example, if you do not enable Yoweby to collect your location information, you will have to manually enter your pickup address. In addition, location information will be collected from the driver partner during your trip, even if you have not enabled Yoweby to collect your location information.

Transaction Information

We collect transaction details related to your use of our services, including the type of services you requested or provided, date and time the service was provided, amount charged, distance traveled, and other related transaction details. Additionally, if someone uses your promotion code, we may associate your name with that person.

Usage and Preference Information

We collect information about how you interact with our services, preferences expressed, and settings chosen. In some cases we do this through the use of cookies, pixel tags, and similar technologies that create and maintain unique identifiers.

Device Information

We may collect information about the devices you use to access our services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, and mobile network information.

Log Information

When you interact with our services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our services.

Calls and text messages

We enable users to call or text each other through the Yoweby apps. For example, in some countries, we enable driver partners and riders, and delivery partners and recipients, to call or text each other without disclosing their telephone numbers. To provide this service, Yoweby receives some information regarding the calls or texts, including the date and time of the call/text, and the content of the text messages. Yoweby may also use this information for customer support services (including to resolve disputes between users), for safety and security purposes, and for analytics.

Address book and calendar information

If you permit the Yoweby app to access the address book on your device, we may collect names and contact information from your address book to facilitate social interactions through our services and for other purposes described in this policy or at the time of consent or collection.

How We Use Your Information

1. Providing services and features

Yoweby uses the information we collect to provide, personalize, maintain and improve our products and services. This includes using the information to:

• Enable transportation, deliveries, and other services
• Process or facilitate payments for those services
• Offer, obtain, provide or facilitate insurance or financing solutions in connection with our services
• Enable features that allow you to share information with other people, such as when you submit a compliment about a driver partner, refer a friend to Yoweby, split fares, or share your ETA
• Enable features to personalize your Yoweby account, such as creating bookmarks for your favorite places
• Perform internal operations necessary to provide our services, including to troubleshoot software bugs and operational problems, to conduct data analysis, testing, and research, and to monitor and analyze usage and activity trends

Yoweby helps you get where you want to go. This means that location information is essential to our services. We use it to help riders and driver-partners find each other, determine the best routes, enable users to track their progress and share ETAs with friends, develop new features and services, enhance safety and security, and for other purposes described in our Privacy Policy.

Does Yoweby share my information with anyone?

Some of Yoweby’s products, services, and features involve sharing information with other users. For example, when you request a ride, the locations of your pickup and dropoff points are shared with a driver-partner. We may also share information at your request, such as when you use a feature like ETA sharing to share your trip status with family and friends. We may also share your information with our affiliates, subsidiaries, and business partners, or for legal reasons or in the event of a dispute.

How does Yoweby protect the information it collects?

We take the security of your data seriously. Yoweby uses technical safeguards like encryption, authentication, fraud detection, and secure software development to protect your information. We also have an extensive team of data security and privacy experts working around the clock to prevent theft, fraud, or abuse of your information.

Does Yoweby rent or sell my information?

No. Yoweby does not rent or sell your personal data to anyone.